The MYREN Network Operation Centre (NOC), located at the MSC Innovation Centre in Cyberjaya is the central management and technical operations for MYREN. The NOC provides one-stop centre facility for MYREN users, including:

• Manage helpdesk service to address and manage technical enquiries and issues
  
  
• Monitor traffic health status and utilization rate
  
  
• Manage faults and incidents - single trouble ticket centre
  
  
• Provide technical assistance including application and services support to MYREN users
  
  
• Multipoint Video Conferencing service for MYREN users
  
  
• Manage and host web applications including MYREN website
  
  
• Service hour : 0900 to 1800 on weekdays