Network Operation Centre (NOC)

The MYREN Network Operation Centre (NOC), located at the MSC Innovation Centre in Cyberjaya is the central management and technical operations for MYREN. The NOC provides one-stop centre facility for MYREN users, including:

 

  • Manage helpdesk service to address and manage technical enquiries and issues
  • Monitor traffic health status and utilization rate
  • Manage faults and incidents - single trouble ticket centre
  • Provide technical assistance including application and services support to MYREN users
  • Multipoint Video Conferencing service for MYREN users
  • Manage and host web applications including MYREN website
  • Assistance and Coordination of Programs, Meetings, Distance Learning
  • Service hour :  0900 to 1800 on weekdays